What is the correct procedure for an agent when a customer wants to apply for an insurance policy?

When a customer expresses the desire to apply for an insurance policy, the agent's correct procedure is to complete the application and review it with the customer before obtaining their signature. This approach is essential for several reasons.

First, it ensures that the application is filled out accurately and comprehensively. By reviewing the application together, the agent can clarify any questions that may arise and help the customer understand the information being provided. This collaborative process builds trust and provides an opportunity to ensure that the customer’s needs and circumstances are fully reflected in the application.

Second, reviewing the application allows the agent to identify any potential issues that might affect the underwriting process. If the customer is not aware of particular details that need to be disclosed, the agent can guide them on how to complete the application properly to avoid future complications.

Ultimately, this procedure enhances the customer experience and ensures compliance with regulatory and ethical standards in the insurance industry, leading to better outcomes for both the customer and the insurance company.